Privacy Policy
Company Name: Bold Kaffa ("we," "us," or "our")
Website: www.boldkaffa.com
We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Information We Collect
1. We collect information to provide better services to our users and clients. The types of information we collect include:
A. Information You Provide to Us
When you interact with our website, such as filling out a "Contact Us" form, requesting a quote, or subscribing to a newsletter, we may collect personal information, including:
-
Full Name
-
Email Address
-
Phone Number
-
Company Name
-
Project Details or Messages
B. Information Collected Automatically
When you visit our website, we may automatically collect certain technical information to improve website functionality and user experience. This may include:
-
Device and Log Information: IP address, browser type, operating system, and pages viewed.
-
Cookies and Tracking Technologies: We use cookies to analyze site traffic and enhance user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
2. How We Use Your Information
We use the information we collect for the following purposes:
-
To Provide Services: To respond to your inquiries, provide project quotes, and communicate with you about your creative production needs.
-
To Improve Our Website: To understand how users interact with our site and to optimize its design and content.
-
To Send Administrative Information: To send you technical notices, updates, and administrative messages.
-
Marketing (with consent): To send you newsletters or promotional materials about our studio, provided you have opted in to receive them. You can opt out at any time.
3. How We Share Your Information
We do not sell, rent, or trade your personal data to third parties. We may share your information only in the following situations:
-
Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, conducting our business, or serving our users (e.g., website hosting, analytics providers). These parties are bound by strict confidentiality agreements.
-
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency in India).
4. Data Security
We implement reasonable physical, technical, and administrative security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by applicable Indian laws and regulations.
6. Your Privacy Rights
Under the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable Indian laws, you have the right to:
-
Access: Request access to the personal data we hold about you.
-
Correction: Request correction of inaccurate or incomplete data.
-
Erasure: Request the deletion of your personal data when it is no longer necessary for the purpose it was collected.
-
Withdraw Consent: Withdraw your consent for us to process your data at any time.
To exercise any of these rights, please contact us using the details provided below.
7. Third-Party Links
Our website may contain links to other websites or social media platforms (e.g., Vimeo, YouTube, Instagram) showcasing our creative work. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.
Grievance Officer & Contact Information
In accordance with the Information Technology Act, 2000, and rules made thereunder, if you have any questions, concerns, or grievances regarding this Privacy Policy or how your data is handled, please contact our Grievance Officer:
-
Name: Paarrth Mehta
-
Email: paarrth@boldkaffa.com
-
Phone: 91-9821574919
-
Address: Marol Naka, Mumbai, India